Terms & Conditions

PRICES
All prices on the website are stated in SEK or EUR. All prices are always stated incl. VAT (25%)

We reserve the right to ev. price changes.

SHIPPING AND DELIVERY
Free shipping within Sweden for orders over 500 SEK.

Orders under 500 SEK will incur a shipping cost of 89 SEK.

The order is delivered to the mailbox if possible, otherwise to the nearest postal agent. Which products are delivered to the mailbox or postal agent is determined by the shipping supplier.

Delivery within 2-5 working days. However, the delivery time may be slightly longer for northern Sweden and islands. Contact us with any questions: hej@mykiddo.se

MyKiddo does not pay any compensation in the event of a delivery delay.

For international orders outside of Sweden the delivery costs will vary depending on country. You can see the delivery price for each country at the Klarna Checkout.

ORDERING
You must be at least 18 years old to shop at www.mykiddo.se

When you have completed your order, an order confirmation will be sent to your specified e-mail address. In the confirmation you will find all information about the products you bought, prices, billing and delivery address. When ordering, you agree that we store and use your information to complete and provide the service that you can expect from us. (Read more about GDPR in our Privacy Policy)

We reserve the right to final sale in our warehouse, as well as for any price errors that may arise. If a desired / ordered product is not in stock, your delivery may be delayed. If this is the case, an email will be sent to you within 1-2 working days. You then have the right to cancel the order. Contact us if you have more questions: hej@mykiddo.se

UNRELEASED ORDERS
In the case of uncollected packages, we reserve the right to charge the costs for the handling that arises in the case of unredeemed packages (return shipping). Therefore, we charge a fee of 350 SEK incl. VAT if the package has not been picked up. The shipment is with the postal agent for 14 days before it is returned to us.

For international uncollected packages the fee is 60 EUR.

 

RETURN
In our web shop, you have the right to return your unused product within 14 days from the date you picked up your item in accordance with the Consumer Purchase Act. The return shipping cost in the event of a right of withdrawal is paid by the customer. The product must be returned unused with the hygien plastic unsealed and in its original packaging. MyKiddo applies the Distance and Home Sales Act and the Consumer Purchase Act. The sender is responsible for the return until it has been received by MyKiddo’s inventory management. The return package need to be sent by Business Package and be sent directly to our warehouse (not to a collection point) For more information: contact our customer service at hej@mykiddo.se

We do not handle exchanges, we ask you to return the item to us and place a new order. MyKiddo assumes no responsibility for damaged packaging or product as a result of poor packaging upon return.

COMPLAINT
Complaints about defective goods must be informed to MyKiddo no later than 5 days after delivery. In the event of a complaint: contact us at hej@mykiddo.se for more information. In the event of an approved complaint, the customer does not pay for the shipping cost back to MyKiddo’s warehouse. You always need to contact us before returning an item for any reason.

The right of complaint does not apply to defects caused by wear and tear, negligence, or lack of maintenance. The right of complaint and the product warranty only cover original manufacturing defects, ie. defects in the product upon delivery. The right of complaint and the product guarantee do not apply if the customer has changed the product in any way, such as function, conversion and appearance. The customer’s invoice is valid as a guarantee certificate.

USE – RESTRICTIONS
In our social media, website and other forums where we are the responsible publisher, all pictures and videos are only suggestions on how to use our product. Your baby must never be left unattended in a baby nest from MyKiddo. The corpse can only be done from one side at a time without having to move the baby, ie. you can only open up one side of the cylinder to create a 90 degree angle for body alignment. If you prefer to lie breastfeeding from the other side, you can tilt / turn the baby nest inside out. You can therefore not open both sides of the baby shower / cylinder at a 90 degree angle at the same time without lifting the baby and turning / tilting the baby nest inside out.

FABRICATION CHANGES
We reserve the right to make any changes in the product’s appearance, design, placement of zippers, cords, logos, etc. These details may differ between the different deliveries and are not something we can be held responsible for as long as it does not do the product’s basic function, ie as babynest, unusable.

DATA PROTECTION / GDPR
For us at MyKiddo, your personal privacy is important to us and that you feel safe in your purchase. Therefore, we handle your personal data in accordance with the GDPR.

Read more about how we handle your information in our Privacy Policy

COOKIES
Read more about how we handle cookies in our Privacy Policy

Varför shoppa hos oss?

Hållbart &
miljövänligt

Svensk produkt

Enkel tvätt

Multifunktionell

Lätt att byta
överdrag

Tillverkad
i EU